Complaint Review Process
In coordination with the complainant, Nottingham Solar will work to address complaints effectively and efficiently toward a resolution as satisfactory as possible to all parties involved.
If a complaint is received during the construction phase, the construction manager or the construction manager’s designee will be responsible for initiating review. If a complaint is received during the operations phase, O&M staff will be responsible for initiating review. In either instance, if the complaint cannot be resolved at this level, the construction manager or the O&M staff will refer the complaint to the Project owners for review and resolution.
All complaints received will be reviewed to determine whether the complaint is regarding a violation of laws/regulations (federal, state or local) and/or permit conditions associated with permits issued for the Project.
Nottingham Solar is committed to responding to comments within 24 to 72 hrs of receipt, either addressing the comment or communicating with the complainant regarding the timeframe for resolving the complaint.
More about how to participate including how to request information about the public hearing can be found on the OPSB info page .
This project is committed to maintaining open communication with the local community.
Members of the public may submit questions, comments, or concerns related to construction or operation of the project using the contact information below. All inquiries will be reviewed and addressed in a timely manner.
Email: Please submit to comment box
Phone: (703)-859-3575
Hours: Monday–Friday, 9:00 AM – 5:00 PM (local time)
This contact is provided for public inquiries during construction and the initial operational period of the project.
By telephone, either using the construction manager’s number (703-859-3575), or the O&M provider’s number, which will be on placards placed on the Facility’s perimeter fencing, as well as emergency contact numbers and safety warnings.